Kickoff
We start with a 1-2 hour conversation with you to listen deeply.
What's going on?
What's working (or not?) Why?
What's your ideal future state?
What other initiatives are in play?
We start with a 1-2 hour conversation with you to listen deeply.
What's going on?
What's working (or not?) Why?
What's your ideal future state?
What other initiatives are in play?
We dig into existing collateral as needed.
Org charts
Strategy docs
Previous Surveys
Performance data
We engage to understand your world from every angle.
Focus Groups/Listening Sessions
Interviews with Subject Matter Experts
Additional Surveys or Assessments
Ride Alongs
Customer Surveys
Facilitated Brainstorming
Stakeholder Questionnaires
We deliver our findings in a packaged Insights Report.
Key themes
Recommended learning path
Additional Recommendations
Resources & Links
Situation: This world-famous museum had been through massive change, including a reorganization of how the senior leaders and key managers interacted.
Problem: Managers and executives were not aligned on their norms for working together - and the role of the managers was not clear. Our research revealed that everyone needed time together - without having time to get together.
Our Solution: We created a fast-moving series for busy leaders to listen to each other through surveys and lunchtime listening sessions. A final all-group working session brought the full team together to unpack key friction points.
Results: Our final report touched on areas of strategic communication, executive development and a recommended learning plan for the managers for the next year.