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We specialize in building essential human skills like communication, problem solving, core leadership skills and presence.
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Featured Work: Selling skills for a national account management team
Situation: This global pharma company needed to tighten key account skills for reps working with C-Suite clients in large, complex healthcare organizations
Problem: Together with our client team, we discovered that key account managers were very good at 'filling orders' but needed to expand their ability to 'sell insights' to become trusted partners.
Our Solution: We created the "Insightful Account Management" program as a workshop breakout at the business unit's annual sales conference. We built upon new clinical and product information at the event to create application opportunities for reps to apply insight-building skills.
Results: Key Account Managers reported a 45% increase in their perceived ability to articulate insights for existing customers and our workshop held the #1 spot for engagement at the conference.
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